The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination and more. Most often they are the customer’s first point-of-contact.
Position Responsibilities:
● Selling building materials to our customers from the customer service counter
● Maintaining and growing existing customer base through prospecting, sales account development, quoting and customer follow up.
● Sourcing special order items for our contractors.
● Ensuring all customer sales orders are imputed complete and accurate.
● Advising customers on inventory levels and pricing.
● Cash application and reporting.
● Answering the phone and directing calls.
● Scheduling and answering question regarding deliveries for customers.
Position Requirements:
● Minimum education required: GED or high school diploma.
● Working knowledge of computers and software.
● The ability to multitask in a fast paced environment.
● Strong organization and communication skills.
● Past history in a building materials related industry.
● Strong math skill.
● High energy level and a desire to succeed.
● Additional duties or responsibilities may be required.